Privacy Policy

Our Commitment to Privacy

At Merolynthari, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial planning services and website.

Last Updated: August 21, 2025

Data Controller

Merolynthari Sdn Bhd is the data controller responsible for your personal information. We are registered in Malaysia under company number 201501012345.

91 Jalan Sultan Ismail, Kuala Lumpur

Email: info@merolynthari.com

Phone: +60 12 4406 6518

Information We Collect

We collect information that you provide directly and information gathered automatically when you use our services:

  • Personal details such as name, email address, phone number, and address
  • Financial information relevant to planning consultations and analytical reviews
  • Communication records including emails, phone calls, and consultation notes
  • Website usage data including pages visited, time spent, and device information

How We Use Your Information

We use your personal information for the following purposes:

  • To provide financial planning consultations and analytical review services
  • To communicate with you about your subscription and service updates
  • To improve our services and website functionality based on usage patterns
  • To comply with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal foundations:

Primary Legal Basis: We process your data on the basis of contract performance and legitimate business interests

How We Share Information

We do not sell your personal information. We may share information in limited circumstances:

  • With service providers who assist us in delivering our services
  • When required by law or to comply with legal processes
  • With your explicit consent for specific purposes

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Financial planning records are typically kept for 7 years as required by Malaysian regulations.

Your Privacy Rights

You have important rights regarding your personal information:

  • Right to access and obtain copies of your personal data
  • Right to correct inaccurate or incomplete information
  • Right to request deletion of your data under certain conditions
  • Right to restrict or object to processing in specific situations
  • Right to data portability where technically feasible
  • Right to withdraw consent where processing is based on consent

Cookies and Tracking

Our website uses cookies to improve functionality and user experience.

For detailed information, please see our Cookie Policy

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notices.

Contact Information

For privacy-related questions or to exercise your rights, contact us at info@merolynthari.com or +60 12 4406 6518.

Email: info@merolynthari.com

Phone: +60 12 4406 6518

Address: 91 Jalan Sultan Ismail, Kuala Lumpur